Day 3 Feedback

I have learnt so much from this 3 day course, it has been a hands on course which has left me with some practical skills that I am already using in my working role and personal life. It was very helpful having people from different types of libraries and with varying levels of knowledge and skill in social media technology on the course. I felt inspired after day one of the course and that hasn't left me. There will be challenges taking web2.0 technologies forward in our service but I feel more able to advocate their value for the services we deliver.

It will be useful to continue to have access to this blog, we will have one place to come and share our experiences and the knowledge and skills which will hopefully continue to grow. Potentially this could become a place to record some best practice in the use of web2.o technology in Welsh libraries and to showcase any exemplar projects.

Many thanks to Sangeet and to everyone on the course for helping me take my first steps in using web2.0 technologies.

Melanie

CyberSavvy - family awareness session

Would really like to discuss with colleagues the idea of a family cyber savvy session in the libraries, maybe adult learners week?

Update from Newport Libraries

Hello from Newport. Just a quick update on what web 2.0 technologies we have managed to take forward since the wisekids training.

Reported back to my Manager and had a very positive response with a green light for our small web 2.0 technologies working group to create a blog for our Book Express service and a twitter account. [libraries and Information Online Newport] service.

Bolg address http://www.thebookexpressblog.blogspot.com/
Twitter account @readmoreLION we have added a link to this from our online library catalogue LION

Using Hootsuite to manage and schedule the tweets and have just started with a few practice tweets this week.

Will add a link to The Book Express blog from The Book Express web pages and LION shortly.

We are planning to have a service policy for web 2.0 technology before the end of December.

Really looking forward to seeing everyone on Monday.

Melanie

Project

Hello my name is Melanie Sheridan.  I work for Newport's Community Learning & Libraries Service as their Virtual and System Services Co-ordinator.  The Virtual and System Services team are responsible for the two MIS systems that manage Community Learning and Libraries.  We maintain the web pages for the corporate website and also develop services on the web-based customer interfaces for the MIS systems.  These services are called CLeO and LION.  The team are also responsible for a unique online book borrowing service for the public, called Book Express.  We are long overdue using Web 2.0 technology and this series of training days arranged by Cymal and delivered by Wisekids will enable us to take the use of this technology forward.  We will start by developing a service policy on the use of social media technologies.  Our first project will be to develop a Blog for the Book Express service.

Reflections on yesterday's session

Here are some initial  reflections on how I would hope to use what I have learnt on this course.  Newport libraries are just at the start of using web2 technologies to communicate with their customers.  The overview of what is possible shown yesterday has really been very timely.  I will start by reporting back to the senior management team and look for 2 or 3 projects we can take forward with the operational teams, the virtual and system services team and one to explore the value of using wikkis for collaborative working between the staff. Before the course I didn't appreciate the potential of using web 2 technologies for collaborative working with colleagues.

Melanie